First of all, please check your SPAM folder, your unlock code may be there. Otherwise, you can track your order by clicking the "Tracking" button above. If you still cannot find your order, please do not worry, your order may have skipped our system. Just contact us at email@example.com or click the "Another question?" button below and we'll take care of the issue ASAP for you.
In the same email that includes your unlock code, you will also receive complete instructions on how to enter it. You can also find these instructions at ANY time on our website by clicking the "How it works" link above.
Please note: Unlock Genius delivers the fastest turnaround time as you are dealing directly with the source. To find out the estimated delivery time of your unlock code, please select your phone's make and model on our homepage and click "Unlock your phone". You'll get the estimated delivery time on the following page (green button).