How can I unlock my Sony?
Remember: before following these instructions, you should first order your Sony unlock code.
Once you have received your Sony unlock code, you can follow these simple instructions:
For all models:
A non-accepted SIM Card is required.
Please insert a non-accepted SIM card so that your phone will ask you for the 16 digit unlock code.
A non-accepted SIM card is a SIM card that is from a carrier that your phone is NOT locked to. For example, if your phone is CURRENLTY locked to Verizon, insert a SIM card from AT&T, T-Mobile, Sprint, etc to get the unlock code prompt. Enter the unlock code only ONCE.
If you have an error or other issue please contact us.
If your phone doesn't prompt for an unlock code:
1 - Switch ON your phone without a SIM Card
2 - Press the left arrow 1 time (see below if your phone has a jog dial, a small wheel to select menu options)
3 - Press the * key 2 times
4 - Press the left arrow 1 time (see below if your phone has a jog dial, a small wheel to select menu options)
5 - The message "Personalize with MNC2" will appear
6 - You can now enter the Unlock Code we sent you.
Important: If your phone has a jog dial (ex : SonyEricsson K700i), instead of pressing the left arrow in the steps 2 & 3 above, you should press the jog dial downward.